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April 21 2009

SurvivalFiremaking.com

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information [Add any additional data here]

How That Information Is Used:

[Inform shoppers how the information you collect is used such as to fill order, to contact buyers if they have questions, or to send email with special offers.]

Our Commitment To The Security of Your Data

It is in our best interest as well as yours to not share your information. In fact, we consider you and your information to be one of our most valuable assets and we protect it as such. We will not share your information with anyone outside our company for any reason. No one needs to know what or when you ordered from us.

Contact Us

# Sales, customer service to lisa at campingsurvival.com. # Returns and exchanges use loree at campingsurvival.com. # Overships, underships or mis-shipped items related to the shipping department only to david at campingsurvival.com. (Please note that the "at" should be replaced with "@")

NOTE: Please only email one of us. We will respond.

Toll Free: (800) 537-1339 Ext 222 or 223 Local: (315) 592-4794 Ext 222 or 223 Fax: 315-592-4796

JHL Supply 28 W First St South • Fulton, NY 13069

Office Hours: 9:00 AM - 5:00 PM EST • Mon-Fri

We look forward to hearing from you.

Click here for more survival tips and if you want to learn to make fire with a sting and a couple pieces of wood, check this out.







SHIPPING TIMES: Most, but not all orders leave our warehouse within 1-7 business days. Allow time from the day we ship for UPS or the USPS to deliver it to you from Upstate NY. Please call for rush orders before 2:00 Eastern time. That means that some items, to some locations could take two weeks or more. Remember, we're a 50 year old family run business, so feel free to call us for a rush. We can get most of our items out the same day and use next day air and get it to you tomorrow, but you need to call before 2:00 Eastern time.